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Damage & Claims
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Get Quote
Become A Mover
Service Locations
About
Damage & Claims
Contact Us
Damage Claim Process
We at Rio Moving take damage claims very seriously. We understand damage to personal belongings not only has materialistic value but also sentimental. We have created a simple and stress free claims process that not only makes it easy for our customers to put in their claim request but also helps us process all the information clearly in one go, which leads to a faster claim and refund.
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Name
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First
Last
Email
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Phone
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Move Date
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Have You Reached Out To Rio Moving Within 48 Hours Of Move Completion?
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No
Yes
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Have You Read The Terms Of Service In Your Signed Contract Carefully?
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No
Yes
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Damage Cover As Per Contract
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Released Value Protection
Full Value Protection
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Please Upload Your Signed Contract
*
Click or drag a file to this area to upload.
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Name Of Insurance Company
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Insurance Number
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Name Of Your Move Co-ordinator?
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List The Items That Have Been Damaged?
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Please Upload Pictures Of Your Damage
*
Click or drag files to this area to upload.
You can upload up to 20 files.
Total Weight Of All Damaged Items (in LBS)
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Unfortunately, We cannot Process your Claim If You Have Not Reached Out To Rio Moving Within 48 Hours Of Your Move Completion.
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Unfortunately, We cannot Process your Claim If You Have Not Read The "Terms Of Service" Detailed In The Contract Signed By You.
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The Insurance Number Does Not Match The Numbers On File. Please check your damage cover in the contract or Call (888) 404-3015 for further assistance.
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All Steps Completed